Terms & Conditions

1. Booking and Payment:

  • All bookings must be paid in full at the time of booking.
  • Cancellations made at least 21 days before the arrival date are eligible for a full refund.
  • Cancellations made at least 14 days before the arrival date are eligible for a 50% refund,
  • Cancellations made less than 14 days before the arrival date are non-refundable.
  • Date changes are subject to availability and must be requested at least 21 days before the original arrival date.

2. Changes to Your Booking:

  • Changes to your booking, including date changes, are subject to availability.
  • Any changes must be requested at least 21 days before the original arrival date.
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3. Check-In and Check-Out:

  • Check-in time is 4:00 PM.
  • Early check-in at 3:00 PM is available for an additional fee of £15, subject to availability.
  • Check-out time is 11:00 AM. Late check outs are charged at £15 per hour this  starts at 11.15am. 

4. Refunds and Compensation:

  • We do not offer refunds for issues that arise during your stay unless those issues were reported at the time.
  • We will make every effort to promptly address and rectify any issues raised during your stay.
  • We are not liable for issues beyond our control, such as weather conditions or external disruptions.

5. Property Care and Conduct:

  • Guests are expected to treat accommodations with care and respect.
  • Damages to the property or its contents will be charged to the responsible guest.
  • Guests must adhere to provided rules and guidelines.

6. Pets:

  • We cannot accommdate pets of any kind on site.

7. Smoking:

  • Smoking is strictly prohibited inside the accommodation.

8. Privacy and Data:

  • Personal information collected during the booking process will be used solely for reservation and communication purposes.
  • By booking with Lackan Cottage Farm, you agree to these terms and conditions.
  • We reserve the right to update or modify these terms and conditions at any time.

9. Address:

  • Lackan Cottage Farm. 79/81 Lackan Road, Ballyroney, Co.Down. BT32 5HR

10. Proprietor’s Right to Alter or Cancel:

  • The proprietors reserve the right to alter or cancel booking arrangements in unforeseen circumstances.
  • In such cases, full refunds will be provided, and our liability does not extend beyond this refund.

11. Price Changes:

  • Prices may change without notice and are confirmed at the time of booking.

12. Cancellation Policy:

  • Late cancellations and no-shows are non-refundable.
  • We recommend securing holiday insurance at the time of booking to cover unforeseen cancellations.
  • Refunds for exceptional circumstances are considered individually, with the exception of the administration fee.

Please address all inquiries and correspondence to: Lackan Cottage Farm, 79 Lackan Road, Ballyroney. Co.Down BT32 5HR

Note: These terms and conditions are subject to change, and the latest version will be provided at the time of booking.